Shipping & Policies – ShoesAquazzura.com

Order Processing & Shipping Times

We ship worldwide via premium carriers. Orders are processed within:

  • 1-2 business days (standard orders)
  • Same business day if placed by 2pm EST (express orders)
  • 2-3 business days during sales/holidays

Estimated Delivery:

  • UPS Ground: 5-7 business days
  • UPS 2nd Day Air: 2-4 business days
  • DHL Express: 2-4 business days

Note: Delivery times begin after dispatch. Customs delays are beyond our control.

Shipping Costs

  • U.S. Ground: Free
  • U.S. Express: $25 (free returns)
  • International: Varies by destination (calculated at checkout)
  • Handling fee: $10 per return

Taxes & Duties

  • U.S. Sales Tax: Applied at checkout for CA, CT, IL, NJ, NY, PA
  • International: Duties/taxes included in checkout price (DDP basis)

Order Tracking

Track your order using the shipping confirmation email. For carrier assistance:

  • UPS: 1-800-742-5877
  • DHL: 1-800-225-5345

Account Benefits

Create an account to:

  • Save shipping/billing addresses
  • Store payment methods securely
  • Track order history
  • Process returns online

Guest checkout available without these features.

How to Order

  1. Select items → Add to cart
  2. Proceed to checkout
  3. Choose shipping/payment
  4. Confirm order (PayPal users redirected)

Promo Codes

Enter codes at checkout (Step 1). Discounts apply to order total but won’t appear in confirmation emails.